Writing for people

I have watched the conversations around AI and writing unfold over the last few weeks. The writing community seems to be freaking out.

Well, that’s not wholly true. Hacks are freaking out. People who phone it in are freaking out. People who don’t know, or care to learn, how to write in a way that connects with and centers people are freaking out. As they should be.

People who have staked their livelihoods and given their creative energies to writing listicles that exist only for the reason of generating page views, writing press releases for events and products that exist only to separate money from the gullible, and who write for search engines and other machines should not be surprised when a machine can replace them.

A bot can duplicate syntax and vocabulary, but it cannot think of a person they love and write with them in mind. A bot cannot write from its own experience of love and loss.  A bot cannot feel anger and want to share it; a bot cannot want anything, really.

It may be that an infinite number of monkeys, typing on an infinite number of typewriters, will eventually produce a text that is an exact copy of Hamlet. But none of those monkeys will understand revenge or love or betrayal. And critically, none of those monkeys will understand what they wrote, will be moved by the writing, or will look forward to sharing it with their reader.

Somewhere along the line, we lost our way.

I feel like writing is magic. It’s the old magic, the original sorcery. Because I can not know what I think, sit down and hit the keys, and suddenly, ideas come up.

Like today, I was unsure what to write about, and all I had was a line that kept turning over in my head. So I sat down to write, stream of consciousness. What follows is what I came up with.

Normally, I wouldn’t stop there, but I wanted to illustrate my point about magic. This is what I think of as a pre-draft. It seems like this idea wants to be several things – maybe a launching point about generosity vs. capitalism. Or about the generosity of the creative act. Or a lament for the early days of the internet. Or a bitch session about my own dissatisfaction with my schedule and routine.

Or maybe it wants to be all of those in a long, wandering essay that I tie up in the last paragraph. But in any event, I got nearly a thousand words of starting points off an 8-word sentence.

See? Magic.

# # #

“Somewhere along the line, we lost our way.”

That line played itself over and over in my head while I was on my walk today. Was it from a poem I read once? From a song buried deep in the lizard part of my brain? Or was it just a truth I felt deep in my bones that I knew in the way one knows one is tired, the way you know that you have missed a turn, the way one knows they have, indeed, lost their way?

It’s like that sometimes. Sometimes I have an idea, a theme if you will, and I want to explore that, and so I work out a narrative around it because I don’t understand things I can’t tell stories about.

Other times I have a story I want to tell, and it works the other way – I tell a story, and a theme presents itself. Sometimes I can tell the same story twice in a row, and a different theme shows up each time. It’s as if I’m not in control at all.

And then other times, it’s like today – I just get a line, and I have to figure out what to do with it.

“Where does this fit?” I ask myself.

What do I do with it? Is it the opening line in a novel? A short story? The apologia by a character for missing their son’s school play? Or is it just a thing I notice about the world around me?

Because it does seem as if, somewhere along the line, we have lost our way. I think Merlin Mann was onto the same sort of thing when he said that it seems like we have lost the recipe for America. But it isn’t just politically – it is pervasive. We all seem to be lost, wandering in the wilderness. A bit dazed, a little confused, somewhat weary, but cautiously hopeful that, around the bend, just over the hill, it will all be back to right again.

At least, that’s how it’s been for me. I was talking to an elementary school principal the other day, and she told me that the last “normal” school year was the one that started in the fall of 2018. Of course, I knew that, but hearing it in that context was staggering.

But I think we lost our way a long time before that.

I was thinking about Instagram this morning. It was once a cool way to show your friends a picture you had taken.

“Here, look at this cat I saw lying in the sunlight. Here is a cool sign I saw in a shop window. Check out the way the light refracts in this pool of water in the parking lot.”

It was generosity. Sharing. It was hopeful.

“Here is a thing I made. It’s for you.”

That was before it was bought by Facebook. Before the rise of the influencers, and back before Facebook sought to extract every possible click and pageview, sought to own every second of your attention. And way before Stories and Reels and who knows what all.

Back then, it was just generosity.

But we seem to have lost our way.

It shouldn’t surprise me. The same thing happened to us bloggers.

Around the turn of the century, blogging took effort. You had to find a host. And you needed a CMS, or you had to know how to write HTML, or you needed an HTML publisher. There was friction.

So those of us who did it did it because we had things we wanted to share.

Here are my thoughts about this thing I’m excited about. Here is a cool thing I found. Check out this article – I think the author is a moron.

There was no real way to monetize in those days. Some people were trying banner ads but losing their asses at it. The blogs were acts of love.

But in 2003, Google developed Adsense, where anyone with a website could put a bit of code on their site and get paid when people clicked their ads. Now, the goalpost changed. It wasn’t about love anymore – it was now about getting clicks. Attention. Views.

It was a short jump from there to corporations developing walled gardens where we still wrote for love, but they made money from the advertisers. I’m looking at you, Social Media.

It seems we have lost our way.

Or maybe it was my anger at how the comments on a cooking forum I belong to have suddenly turned political, with commentators managing to find grist for political jabs in posts about fruitcakes and cranberries. I sometimes think that even Gandhi would despair for humanity if he had spent time in the comment section of Facebook.

It’s also probably that I personally feel adrift as well. I have not had a full weekend at home since August sometime. My life feels chaotic, adrift, and unmoored. This time last year, I was writing an 800-word post every day on my blog. These days I count it a success if I get a post a week up, all the while recognizing it would be easier to not. Since starting the new job, my schedule has been off, and my routine has not yet settled. This frustrates me.

I don’t know what the line means, in other words. I just know that I know it, deep down, in my bones.

“Somewhere along the line, we lost our way.”

The Whole Story

Some years back, my wife and I were in the grocery store. It was our regular grocery store, and we were just going down the aisle, discussing groceries and putting things in the cart. The store was busy, but not unduly so.

A woman I had never seen before came up to us.

‘Hi, Hugh. Hi, Renee!”

I had no idea who this person was. I looked at Renee. She obviously had no idea who she was, either. Our confusion must have been evident.

“Oh, I’m sorry. My name is Maria. I go to [large church I had spoken at the year before], and I follow you on Facebook and read your blog and newsletters.”

I’m always a little uncertain about what to do next. I thanked her for reading my stuff.

“It sounds like you had fun at the beach. And what a cute beach house! And I hope Felix [our cat] is doing OK after that scare at the vet last week!”

She was harmless. But it felt just a tad creepy. It was the first time I had really experienced what I have come to call the “knowledge differential.”

In the first lines of Walden, Thoreau said, talking about his writing in the first person: “I should not talk so much about myself if there were anybody else whom I knew as well. Unfortunately, I am confined to this theme by the narrowness of my experience.”

Like Thoreau, I only know myself well, and even that knowledge evades me at times. I write from my own experience and only feel qualified to tell my own story. The advantage to this is relative expertise on the subject matter, but a disadvantage is that our relationship – mine and yours – is asymmetrical.

You know a lot about me. You don’t know everything because I have boundaries, but my life is well documented. Frequent readers know my cats, hobbies, favorite candy bar, anxieties, hopes, and goals. There are probably 75 of you I know some amount of stuff about. For another couple of thousand of you, I know (or at least have) your email address. And that’s about it.

This asymmetrical quality sometimes makes having friends really difficult. But not as difficult as making friends.

* * *

I was in a strange town on the East Coast for a few days, and I had mentioned in my newsletter that I would be in this town and was happy to grab coffee on a given day if anyone was game. This is how I ended up across the table from Steve.

We have an hour or so, and I recognize him from his Facebook profile picture when he shows up at the coffee shop. I ask him a question or two – the sort of small talk you do when getting to know someone – and then, in response to something he says, I begin to tell him that I can relate because of this thing that happened to me.

He interrupted me.

“Yeah, I know that story. I read about that when it happened.”

He then asked me a bunch of questions about that thing, including some that were boundary crossing. The next 45 minutes felt like an interview. When we left to go our separate ways, he took a selfie with me that went on his Instagram, and then he told me that he was my biggest fan.

Maybe it’s my age, but I always hear that line in Kathy Bate’s voice.

* * *

It’s weird, this asymmetrical relationship we have, you and me. When I run into people I have not seen in ages, they tell me about things that happen in their life, and then they comment on my life – they mention the trip I just went on, my depression struggles, and my cats. I hesitate to mention things I have written about because I don’t want to repeat myself if they already know, and I don’t want to assume they read my stuff (how annoying is THAT guy? “As I said in chapter 9 of my latest book, …”).

And so, when I meet people for the first time, I find myself reluctant to bring up my writing. Like I want to have a person in my life who is not a consumer of my words, who only know the IRL version of me and not the curated version, who only knows what they observe and can gleen. Friends who never worry if I am going to write about them. Friends who get excited when I tell them about the big thing that happened to me and who don’t already know how the story ends.

I’m not complaining. I signed up for this gig. I enjoy writing, and I write confessionally and openly. I enjoy it. It’s changed my life. Hell, it’s saved my life.

But it’s important for you to know that the Hugh you know from here is curated. I mean, it must be, by definition. So you don’t know if we would be best friends if we met. Maybe I chew with my mouth open, and that would annoy the hell out of you. (I don’t, but it’s an example – just go with it).

And I guarantee that you don’t know the whole story.

The Hughniverse

Let me tell you the backstory behind this post.

A few months back, I was holding office hours for people on the membership team. I mentioned the wide-ranging projects I am working on that they are supporting, and I jokingly called it my empire. He laughed and said I was creating a Hughniverse.

I am a sucker for puns on my name.

Then, a few weeks ago a close friend made something pretty amazing, and I mentioned it in The Hughsletter. Later, when I was talking to her, I mentioned I had shared it in my newsletter, and she said she hadn’t seen it. It turns out she hadn’t seen it because she didn’t even know I have a second newsletter called The Hughsletter (again, I love puns on my name).

I am the worst promoter of my work, but even I recognize that of the literally billions of people on the planet who did not read anything I wrote last year, the most common reason they didn’t wasn’t that they don’t like my style, or they disagree with me politically or any other logical reason, but because they simply do not know I exist.

So, here is an up-to-date list of the projects I am currently working on. At least this way, I can say that I told you.

The Membership Team

The more than 120 folks who pay contribute between $5 and $25 a month to keep the bills paid around here. Literally, everything springs from this – they pay the hosting and the internet domains and the subscriptions for the software and, not incidentally, for my time when I am writing jibber jabber on the internet instead of doing something else.

They also serve as an advisory board of sorts – they know about projects before anyone else, and I seek their input on directions I am considering. They get the satisfaction of knowing that because of their support, I get to keep making cool stuff.

Food is Love

This is the narrative cookbook I am writing in partnership with the membership team. They are getting a chapter a week delivered to their inbox as I write this, and then I take their input and feedback and will edit it down and publish a physical book this winter.

We are a ⅓ of the way through this project. So far, members have gotten the stories (and recipes) behind such things as fancy rice, Salisbury steak, pulled pork, and Aunt Louise’s chicken soup. And this winter, when I do get the physical book made, they will all get free copies.

Membership has its privileges. If you aren’t a member, you can buy it when it comes out.

My Blog

I continue to post on my blog two to three days a week at Humidity and Hope. My most read post over the last 30 days or so was my story of our ragtag rescue cat Pepe.

Links to the new posts are posted in several places: My Facebook page, Twitter, and Tumblr. I also publish a full RSS feed if that is your jam (it is mine!). If you don’t know what RSS is, here you go.

And I publish the entirety of the text of most blog posts on my Facebook profile page as a public post. I want everyone to have the opportunity to read my stuff, despite the fact that it probably costs me subscribers by not forcing Facebook readers to click through.

The Hughsletter

This is the accidental newsletter. Back in August of last year, when I began blogging regularly again, I set it up so people could get an email whenever I wrote a post. So far, so good. But then I began publishing multiple times a week, and people freaked out a little and asked if they could just get one email a week from me with links to everything I wrote that week.

So, I did. Then I would think of other things I had seen or liked that didn’t really merit their own blog post but that I thought would appeal to people who like my blogging style, so I added those links. Or I would mention a follow-up to a previous post I knew they had read. Before long, it was its own thing.

This is my most personal publishing venture. It’s the smallest audience, so it feels like talking to people I know rather than the internet at large. You can sign up or peruse the archives here.

Life is So Beautiful

Every Monday morning, I wake up, make coffee, and then sit down and write an email to several thousand folks in at least five different countries. I write a blog-length reflection on where I see beauty in the world right then, and then I share links to five things I had seen that week that struck me as beautiful. Because the world is beautiful, but sometimes it’s hard to notice it.

And I’ve been doing it for seven years. It’s my biggest project, in terms of readers, and my longest-running one. You can sign up or peruse the archives here.

Whew.

That’s a lot. There is talk of other things in the works. I’m working on an idea for the next book I will serially write like I am this one. There is talk of a podcast. I want to set up a live streaming cam on my birdfeeder and pond. I will get to it eventually. Or not. But I am having a blast, regardless.

Thanks for reading my stuff. It means more than you know.

Most Days

Creative people love to hear about the routines of other creative people. They hear that Hemingway often wrote at a standing desk, so they buy a standing desk. Or that Austin Kleon uses a Pilot G2 Gel Pen, and so they buy a Pilot G2 Gel Pen. Walter Mosley says that you should write two hours a day, Sunday through Saturday, 52 weeks a year, for the rest of your life. Julia Cameron says that the secret is three handwritten pages a day. Stephen King writes in the morning and reads in the afternoon.

I belong to a book club made up of creative people, and we read and discuss books about creativity. Quickly you see that they all have some sort of recipe or prescription. They also don’t seem to recognize that there is a degree of privilege in even the best of them.

Take Walter Mosley and his two hours a day of writing. When we had infants living with us, I didn’t sleep for more than 3 hours at a time. I didn’t shower every day, let alone write every day. My writing output was zero. But Mr. Mosley would say I was just not serious about your work. In his book This Year You Write Your Novel, he mentions time constraints, and his advice is basically that you have to figure out how to do it. “Let the lawn get shaggy and the paint peel from the walls,” he says.

That it is easier to neglect walls and lawns than children’s feeding schedules goes unmentioned. Also, we creative people tend to be a thin-skinned lot, and once you realize the impossibility of the average working person being able to take Mosley’s advice, it is easy to be filled with despair. It is a recipe for failure if success is defined as following Mosley’s prescription.

Yesterday, I wrote 1200 words. Thus far today, I have written over 300 words and will most likely write another thousand more before I am done. I don’t write every day, but I do write most days. Because I am OK with writing most days, I have written more than 200,000 words in the last 12 months. If I were only a success if I wrote every day, I would have 200,000 words and be a failure.

Yesterday I walked 2.5 miles. Today I walked 2.5 miles. But Saturday, I didn’t. But it doesn’t matter, because most days, I do. That has been enough, over the last year, for me to lower my blood pressure, lose weight I needed to lose, and feel more connected to my neighborhood.

I think 24 hours as the default unit of time is a mistake – I try to take a more seasonal approach these days. It doesn’t matter what you do every day. It matters what you do most of the time.

Over this season, did I write most days? Did I meditate or pray most days? Did I walk most days? Did I eat in ways that respect my body most days? Was I kind to other people most days? Was I a good partner most days? Was I the sort of person I wanted to be most days?

When I focus on doing the thing, say, 70% of the time rather than doing it perfectly 100% of the time, I get a lot more done, and I feel like I do better work. And honestly, I feel better about myself.

Most days.

Brevity is not my goal

As I have said elsewhere, I am, first and foremost, a storyteller. The writing is a secondary decision and a distant one at that.

However, I learned long ago that some people discount what you have to say if you do not couch it in terms and frameworks they accept as authoritative. So, I try to get the grammar somewhat right, anyway. As much as I wish I did not care what other people with more education than me, more credentials than me, and more platform than me… I do.

Deep inside is still the eight-year-old kid who was laughed at by a grownup for mispronouncing the word “proprietor” as I had only read the word and never heard it said. I am yet to forgive that guy. Honestly, I am yet to try. It’s on my to-do list. Admittedly, it’s at the bottom of the list, but it’s on there.

We carry so many ghosts around with us.

So, anyway, I worry about my grammar. And spelling. And usage. And diction. I use several tools, including spell check and Grammarly, to do final passes on anything I send out into the world to make sure I got all my subject/verb agreement and tenses correct. And the fights I have had with the punctuation robots over how many commas should be in a sentence are legion. Generally, the robot thinks I should use less, errr, fewer, unless I don’t think I should have one, in which case, it thinks I am wrong.

To be clear – I see them as advisors. “Here is a potential problem,” they say, and then I decide on whether to take the advice. I do perhaps one time out of three.

In almost every paragraph of any length, it will highlight at least one sentence and tell me that it is too wordy and should be rewritten. (Ironically, including the one you just read.) But the grammar robots do not understand that brevity is not my goal. Telling a good story is.

A good story needs to be understood, and proper punctuation and grammar can aid in that understanding. But it is far from the only requirement.

A good story should connect with the emotions of the audience. It should be an invitation into empathy, a connection with what is important in our humanity, a point of sameness that we can alight on together in a tumultuous world. It’s hard to do that when reducing the word count is your primary aim.

Recently, the James Webb telescope released pictures from deep space, showing us galaxies and solar systems we did not know existed. The picture accompanying this post is one of them. Here is how NASA described the picture in the Alt-Text, which is the description it provides for screen readers:

The image is divided horizontally by an undulating line between a cloudscape forming a nebula along the bottom portion and a comparatively clear upper portion. Speckled across both portions is a starfield, showing innumerable stars of many sizes. The smallest of these are small, distant, and faint points of light. The largest of these appear larger, closer, brighter, and more fully resolved with 8-point diffraction spikes. The upper portion of the image is blueish, and has wispy translucent cloud-like streaks rising from the nebula below. The orangish cloudy formation in the bottom half varies in density and ranges from translucent to opaque. The stars vary in color, the majority of which, have a blue or orange hue.

The cloud-like structure of the nebula contains ridges, peaks, and valleys – an appearance very similar to a mountain range. Three long diffraction spikes from the top right edge of the image suggest the presence of a large star just out of view.

I have two things to say about that description. No, three things.

  • Whoever wrote that cared about the reader. It’s stunning in its description and care.
  • It is not brief. Most alt-text is a sentence or two long.
  • The grammar robot freaked out over that paragraph of text.

People love to harp on Strunk and White’s admonition to omit needless words, but who decides if they are needless? I think clarity and connection are much better goals than brevity.

Payday

Today is payday for my day job, which means that I sit down and pay the bills that will be due before the next payday. Perhaps it just means the capitalists have won, but the feeling of it being payday and sitting down and being able to pay all of your bills – there is truly nothing like it.

I get how sad that sounds. But I have spent a not-insignificant portion of my life – both as a child and as an adult – not having a lot of access to money to pay just the regular, everyday bills. Poverty changes your brain.

In my twenties, my business card said I was an “Account Executive”, but basically I helped rich old people hide their money from the government.

I was successful, in that I made good money and I was praised for my performance, but a failure, in that I hated the pressure my managers put on me, and I hated the pressure I felt to push people into solutions that made money for me but were of dubious real long term value for them. I was a failure because I hated my life, and wouldn’t do anything about it.

If you know the movie Glengarry, Glenn Ross, my life was a lot like a weekly visit from the guy from Mitch and Murray. I once was told by a manager that I just needed to buy a more expensive car – because then I would have more debt and thus be more motivated to close deals.

I hated that money drove everything in my life. I hated that it was the only way we kept score. I hated that it was all that mattered. I made good money (especially for a 28-year-old kid) but we spent it like drunken sailors, too.

Eventually, I noticed that I had to drink a pint of vodka in my car to work up the courage to go into the office, and I quit.

I made $96,000 in my last year of selling money at the beginning of this century. The next year I made $18,000, got a divorce, and moved into a friend’s attic apartment.

So, all that is to say, I have lots of screwed-up narratives in my head about money.

Earlier this week, one of our cats had some weird symptoms that we needed to take her to the vet. This was unplanned and unexpected, and I hate that my only hesitancy around taking her was that I was unsure how much this would cost. To be clear – it wasn’t that we had no money to pay for it – we do – but that open-ended question just hung over me.

I have broken teeth in my mouth I am scared to go to the dentist for. Not because of fears around pain or fear of dentists or even that it is likely that at some point in the next ten years I shall have to migrate to dentures – it is that it is a huge open-ended question mark around how much it will all cost and that there is every possibility that I will have a pleasant visit with a professional who will, at the end of our meeting, tell me I owe them $3500, with no warning in advance.

The lowest I have ever felt in my life was one summer morning in May, in Durham, NC. We had just left Duke Hospital, where my wife was being evaluated for eligibility to have a heart transplant that would save her life and give her a normal life expectancy, rather than the 3-7 years she had if she did not get it.

That morning, we had a meeting with the financial counselor, who looked at our insurance coverage and told me that if we did not get approval from one of our insurances to cover this procedure, I would have to show evidence that I had $20,000 in cash before they would list her as eligible for transplant.

I did not have $20,000. I worked at a small, scrappy grass-roots severely underfunded nonprofit that I had founded, and I made very little money while doing good work. I did not know where I could get $20,000. I had very little hope, under normal circumstances, of ever seeing $20,000 at one time.

And so, with a smile on her face, this nice person at Duke told me that because of choices that I had made around vocation and income and yes, money, my wife might die.

Spoiler alert: We got it worked out, she had the surgery, and she did not die.

But I still feel all sorts of anxiety about money. While writing the passage above about that day at Duke Hospital, I had to stop and get up and walk around, because even though it is almost 7 years later, it is all still too fresh in my brain.

So, when I decided to launch the membership program earlier this month as a way to make my writing economically viable, I had butterflies galore. All the old stories reared their head.

“Who are you to try to get paid money because you write things on a blog? It’s not like it’s real writing.”

“You aren’t good enough to get paid to write.”

“Nobody will support you, and you will just look stupid.”

“Writing is fun for you. Things that are fun we should do for free.”

“You are just going to be let down.”

But those are just stories I tell myself and have no bearing at all on what happens in reality. Because my brain is filled with old stories. Stories that are not kind to me.

In the Spike Jonze movie Her, the titular character says that the past is just a story we tell ourselves. And we can learn to tell ourselves better stories.

So, I’m trying to write (in my head) better stories about money, abundance, and scarcity, and better stories about my worth as an artist, as a writer, and as a person.

I’m trying to learn to tell myself better stories about myself.

And part of that is coming to believe that my labor has value and that other people believe that as well. That I need not apologize for making money for doing something which I both enjoy and do well. And that it is OK for me to ask for what I need.

Letters From Strangers

Since 2015, I’ve been publishing a newsletter every Monday morning. In the world of newsletters, it’s small, but there are a few thousand folks who faithfully read it, and while I have never really marketed it other than occasionally mentioning it on my social media accounts, I try hard to do a good job with it.

Over the winter, I began to consider what it would look like to be more intentional with making money from my publishing projects (including this blog) and asked myself what it would look like to take the newsletter seriously. To be intentional in how I do that work.

I knew from a recent survey of my readers that for a lot of people, my weekly emails end up in Google’s promotions tab, so I thought that since I am sending an automatically generated “You’re subscribed” email anyway, why not put the instructions on how to keep the email that matters to you out of that folder and in your inbox in that email too? So I did.

And people started responding. I mean, like writing back to the automatically generated email. With how they found the newsletter, how they heard about me, and where they lived in the world. That had never happened before. Ever.

I guess my new email was just personal enough that it no longer looked like a “form” email. So, not wanting to be rude, I wrote back. I thanked them for writing. I told them I looked forward to writing for them.

If my transactional form email was getting responses as if it was a personal email, what if I cranked that up just a bit and made it more personal, and invited responses?

So now, if you subscribe to my newsletter, you get the following email a few hours after you subscribe:

Thanks for subscribing to Life Is So Beautiful!

Hey there!

Thanks for signing up for my newsletter, Life Is So Beautiful! I appreciate it.

Every Monday (barring US Federal Holidays), I send out an email with a short essay on where I found some beauty in the world that week and links to five things I discovered that week that I thought were beautiful.

And now you are on the list!

I think I have some of the best readers on the whole Internet, and more than anything else, I believe that writing is a relationship between the writer and the reader. I am a pretty personal writer, sharing a lot of “me” in this newsletter.

So I can get a better sense of who is reading my stuff, just hit reply to this email (or email me directly at hugh@hughhollowell.org) and let me know something about you, like:

  • What is your hobby is
  • Where you live in the world
  • What your favorite thing to do to recharge is

Don’t overthink it – anything you want to share is fine.

This lets me do a better job of writing things that make sense to you, and also, I just think the world is a better place when we are more personal and less formal.

Thanks again. And welcome!

Hugh

PS: A few things you might want to know:

  • Emails for the newsletter will come from this email: hugh@hughhollowell.org. It would be best to add it to your email address book or contacts. If you haven’t gotten it by noon this Monday, check your spam filters.
  • If you are on Gmail, you may find it gets shunted to your Promotions tab. (How rude is that?) Instead, you can drag it to your Primary tab. Then Gmail will ask if you want to make that change permanent. (Of course, Google! How silly.)

About 10 percent of the people who get that email respond. Like, with letters. Real, engaging letters.

They don’t just say they live in England, but rather that they live in Hertfordshire, just north of London, in the UK, with their husband and two daughters. Or that they live in Durban, South Africa, though they will likely soon be moving to Toronto, Canada this fall. Or tell me that they have been single their whole life, but recently met a potential partner who makes them swoon. Or that they read Victorian lit and live in Dehli, India and help run a food bank there. Or they explain, with links, what netball is, and why they love it so.

I make sure to reply to every single email. Sometimes it takes a few days for me to get to it, but I always respond. I make it a point to use their name, to discuss something they said in their email to me, and to thank them for writing.

Some of them write back. The longest exchange thus far is more than 10 emails long. And then some of those same people kept writing after each issue of the newsletter is sent. They tell me what they liked and send me submissions and in general, become highly engaged.

It shocks me that the emails are as personal as they are. After all – these are people I don’t have a relationship with at all. They just subscribed. But I think we are all hungry for connection these days and have a deep desire to be known and seen. I’m glad I get to play my small part in that.

I Have No Idea What I’m Doing

Every Monday morning, I send out a newsletter. I have done this for more than seven years now. At this point, it’s just something I do, and I suspect that if everyone unsubscribed, I would probably still do it.

And amazingly, people read it. I know that sounds like I’m fishing for compliments, but I mean it – that people read anything I write amazes me constantly. That other people spend folding money to make sure I have the freedom to do that writing is staggering to me.

Last week, I started a survey of my newsletter readers – a thing I’ve never done before. There are some demographic and informational questions I have wondered about – how old are my readers (mostly between 35 and 65, it seems) and when do they read my newsletter that I publish on Monday mornings (almost perfectly evenly split between “as soon as it hits my inbox” and “I save it for later when I can savor it”), but mostly I wanted the more subjective comments to questions like, “What do you like about this newsletter” and “How would you describe what this newsletter is about?”

From a marketing perspective, these are mostly useless. Knowing that an anonymous reader (I didn’t tie responded to email addresses, so people would be more honest) thinks that I need to do more of what I’m doing, or that another anonymous reader thinks that I am a “breath of fresh air” won’t help me get more readers, but it does reassure me that at least some people get value from what I’m trying to do.

But what I love about reader responses is what they tell me about myself. As I’ve said elsewhere, I believe writing to be a partnership between the reader and the writer. A friend who is a movie critic once told me that it’s the job of the critic to tell the artist what they are doing – that it’s actually the critic (or audience), for example, that decides whether a movie is sad, or inspiring.

So when I get responses to my question “Is there anything you would like me to know?” with things like “I love reading your newsletter because it calms my anxiety” or “You are like a Southern Bob Ross” or “I love how calm you are in the face of the tragedies all around us, without ignoring that they are happening”, it tells me something I would have never guessed on my own about what people get from my writing.

Because I don’t really feel calm, or even like I am trying to be calming. I mean, there are a couple of people who ostensibly have things in common with me who are sorta famous on the internet who are very viral, and who are always angry and post click-bait posts designed to provoke a reaction and make you angry at other people. I decided a long time ago that I don’t want readers that badly. So, it is not so much that I’m trying to be calming as much as I’m just trying to not be an asshole.

But knowing that people perceive the project I’m working on to not just be about beauty but also as calming and restorative is useful feedback and lets me know that I am doing things I didn’t know I was doing.

Just like how, when a friend says, “I don’t think you know you are doing it, but you chew with your mouth open, and it’s pretty gross”, you can stop. And once I know I’m doing a thing, and that people like it, I can do more of it.

I’ve been writing nearly daily on this blog for more than four months now – almost 99,000 words since the beginning of November, and during that time, I’ve sorted into a rhythm of sorts. I know that posts about self-care get shared in ways that nothing else I write does, and I know that posts about food are loved and heavily commented on, and I know that people respond well to my posts that are heavy on memories and nostalgia. But I’m not sure yet if the blog has figured out yet what it’s doing.

I mean, I know what I think I’m doing, but like the newsletter example shows – what I think I‘m doing and what people see you as doing can be different things. So, expect an anonymous reader survey soon, because I’d love to know what you think I’m doing.

 

 

 

The partnership

I carry a notebook around with me, and I jot down things I want to remember to write about. But it’s a small notebook, and I have 50-year-old eyes, and so sometimes in the name of expediency, I lose either legibility or intelligibility and sometimes both.

Like the entry that I wrote a few weeks ago in bed, late at night. Here it is, in its entirety: Paul McCartney, song (talk to Renee) / partnership between reader and writer.

Now, this time, I happen to completely understand what I was getting at. For Christmas, I got Renee, who is a huge Beatles fan, this two-volume book of Paul McCartney lyrics and commentary, called, fittingly enough, The Lyrics: 1956 to the Present. It’s huge.

And one night we were lying in bed, reading our respective books, when she told me that she had just learned an interesting thing about a particular song – that while the lyrics were powerful and moving to us both, it turns out that when he wrote them, it was meant as a fun song, almost whimsical.

I bet you are wondering what song it was. I am too because while I wrote down the event, I made no mention of the song because I would surely remember it.

I do not remember it. My brief note was a bit too brief.

But I wrote it down because it so perfectly encapsulates the partnership that exists between the writer and the reader.

In 1994, I was dating a woman who was my superior in practically every way. She made more money than I did, she was older than I was, and she was smarter than I was. And when we broke up, which was, in hindsight, inevitable, I took it rough. Really rough, in the way only a 22-year-old could.

I went on a three-day drunk. I drunk-called her house at all hours. I showed up outside her house and the police got called – not by her, but by the neighbor who took umbrage to my declarations of my love in her front yard at 3 in the morning.

Eventually, I came to terms with the breakup, but like 22-year-olds everywhere that go through tragic breakups, I found solace in music.

At the time, there was a popular country music song called Little Rock, by Tom Douglas, sung by Collin Ray. In it, the protagonist is starting his life over in Little Rock after destroying his relationship and is now trying to rebuild his new life while mourning the loss of the life he had.

A sample of the lyrics:

Well, I know I disappeared a time or two,

And along the way, I lost me and you.

I needed a new town for my new start

Selling VCR’s in Arkansas at a Wal-Mart.

I haven’t had a drink in nineteen days.

My eyes are clear and bright without that haze.

I like the preacher from the Church of Christ.

Sorry that I cried when I talked to you last night.

I think I’m on a roll here in Little Rock.

I’m solid as a stone, baby, wait and see.

I’ve got just one small problem here in Little Rock,

Without you, baby I’m not me.

Now, you might look at those lyrics here in the cold light of day in the year of our Lord Two Thousand and Twenty-Two and say to yourself that they are trite and sentimental. And I would agree with you. But 22-year-old me in 1994 drank at least a few cases of beer while sobbing and listening to that song on repeat, for weeks and weeks. I wore out that cassette tape; playing that song, then hitting rewind and playing it again. One thing you can say for MP3 players – listening to sad breakup music is easier than it was back in the day.

I already knew the song, of course. It had been out a while. But when I went through that breakup, it perfectly captured the struggle, the mourning, the lament, and the hope of it all.

When Tom Douglas wrote that song, he had no idea who I was. He had probably never set foot in Southaven, Mississippi, the scene of the yard incident. But he didn’t have to. He wrote the words, but I supplied the meaning. We were in partnership, Mr. Douglass and I.

It doesn’t matter if he had ever been through a breakup. It doesn’t matter if he had ever dated anyone, ever. I supplied every bit of meaning that I put on that song. And while I hear that song today and it reminds me of that time, I recognize that, objectively, it’s not a great song.

But it didn’t matter.

I try hard to write in an accessible way – people who know me say they can hear my voice when they read my writing, which is 100% what I’m shooting for. And I’m fortunate that I have a really interactive group of readers. Not a day goes by when I don’t get an email or Facebook message from someone who read something I wrote, and often they will tell me the story of how something I wrote – sometimes something I wrote years ago – really spoke to them.

And sometimes, they see things in my writing that perplex me, because I didn’t put them there. Luckily for me, they tend to be good things, by and large, but still. But I guarantee you I saw things in the song Little Rock that neither the singer nor the songwriter put there. In the partnership between the writer and I, he supplied the worlds, and I supplied the meaning.

Now, I have to confess that as a writer, there are times this frustrates me. I will spend a great deal of time crafting an essay about, say, birds, and then I see where someone shared it on Facebook, and they talk about how it’s a testimonial to the enduring power of the human spirit.

I really thought it was about birds. But if they needed to hear about the enduring power of the human spirit right then, I’m willing to let them have it. After all, I just bring the words – they supply the meaning.